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The user name and/or password you entered is invalid. Please [message #6570]

Fri, 11 February 2005 21:11

dexpro
Messages: 22
Registered: February 2005

phpCollab guest

I was able to use the application fine and all of a sudden I got the following error message and users also started to complain about the following error messages. Please help! I can't figure out what went wrong.

Quote:

Errors found!

The user name and/or password you entered is invalid. Please re-enter your login information.

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Same problem [message #7281]

Mon, 13 June 2005 23:48

Filmmaker_Steve
Messages: 4
Registered: June 2005

phpCollab guest

I am using version 2.4 and am having the same problem.

I routinely log in as two different users on the same machine using the same browser. My admin account is different than an user account. The two accounts have become corrupted, but all the other accounts are okay.

It's become a serious problem. I have implemented the system for a small team and they will be using it soon. If it happens to me, it's not too big of a deal to request a new password, and then reset it to a new one. However, it will be a big deal to the others if they have to do it everytime they want to log in.

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The user name and/or password you entered is invalid. Please [message #7283]

Tue, 14 June 2005 09:15

fullo
Messages: 390
Registered: January 2003
Location: faenza (ra)

phpCollab contributor
phpCollab Project Leader

you have more than one user with the same account? phpC has in the session both the username and ip so if two users use the same login the first who has logged in is automatically logged out by the 2nd.

ciuaz

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The user name and/or password you entered is invalid. Please [message #7284]

Tue, 14 June 2005 15:17

Filmmaker_Steve
Messages: 4
Registered: June 2005

phpCollab guest

I have two users. I would say they were seperate accounts... Something is up with how they are authenticated.

One is the Admin I use to admin phpCollab in general. The other one is my user where tasks are assigned to. If I request a new password for each they log in okay for a while. It seems that overnight or after a few log ins their passwords become corrupted, and I have to request a new password all over again.

I am accessing both accounts (users?) from the same machine. But, it isn't a case of one logging out the other. I select a fairly simple password for each, and the passwords for each account is the same. The password just become unusable at some point, and I wish I could pinpoint the moment it becomes corrupted, but it isn't consistant. I could have it working one day logging in and out of both accounts just fine (after requesting new passwords), and the next day it becomes unusable again. Sad

So far, it's my only complaint about the system. I really love phpCollab, but this has become a pain sadly.

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The user name and/or password you entered is invalid. Please [message #7287]

Tue, 14 June 2005 15:57

dracono
Messages: 55
Registered: April 2005
Location: Gdynia

phpCollab lover

I have noticed that you shouldn't be logged from the same browser (browser's session)
into more than one phpC acounts because a lot of strange things can happens.

So I think that the simplest solution is to log out before loggin on another account. I did not investigate... may be it is connected with some phpC policy (?)

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The user name and/or password you entered is invalid. Please [message #7288]

Tue, 14 June 2005 16:09

fullo
Messages: 390
Registered: January 2003
Location: faenza (ra)

phpCollab contributor
phpCollab Project Leader

yes is true from one browser you can only use one account at time.

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The user name and/or password you entered is invalid. Please [message #7295]

Fri, 17 June 2005 15:54

Filmmaker_Steve
Messages: 4
Registered: June 2005

phpCollab guest

That seems to fix it. By making sure I log out before logging back in as another user, I have yet to have to change the password and such as before.

Still seems a bit weird the passwords get corrupted like that...but, at least it works now.

Thanks fullo, dracono. Smile

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